Transition to On Going Support

Transition to On Going Support

After all content has been designed, build, and entered into the new site, you will be transitioned into on going support.

At this point general or support requests can be directed to us at:help.ekklesia360.com/support

Contact Information

Support Contact Information:

  • General Support: (877) 452-0015, http://support.ekklesia360.com
  • Help Button: Submit a case directly through the Help button in the CMS dashboard
  • Office Hours: Mon – Fri, 8:00 AM – 5:00 PM PST
  • Emergency Support: (619) 757-2602
  • Billing/Account Questions: bills@monkdevelopment.com, (877) 452-0015 Ext. 203.

All this information can be found on the CMS Dashboard as well. Although your project will be archieved, you can continue to login at anytime to review project messages and files, but you cannot create new messages or to-dos.